Contact

Get In Touch

+27 061 497 4312 (Only available South African Office Hours.)

earthcharm@icloud.com

admin@thebohotree.earth
info@thebohotree.earth

Wood Way, Glencairn, Western Cape, South Africa.

Frequently Asked Questions.


Can I come visit your shop to browse?

Currently, we only do online business and browsing through the website. We are still a small business and, partially due to COVID, are not considering a physical showroom yet. We are in the process of getting ready to start going to our community markets with some of our stock. Will keep our Facebook page updated with events and dates. If you are attending a market and need to see specific products, let us know to bring them with…

How will you protect against COVID-19 spread?

For the time being, we have no employees coming into work. We always made use of part-time workers and will still do the same. We will however handle all goods in the storeroom only ourselves. We will sanitise ourselves and products, pack the orders and let them sit in their boxes or bags for another 24 hours before shipping. This way, you can only sanitise the outside of the box or courier bag when you receive your stock. We are a small, family run business who only have an online store – no physical shop – and therefore no feet travelling through our stockroom.

What carrier do you use for orders?

We are using the South African Post Office for international orders and courier for local SA orders (The Courier Guy). For international orders I need to quote you for delivery and invoice you from PayFast. Delivery can happen anywhere in the country or the world.